Member Help Centre

Learn how to use Kynd, fix a problem and get answers to your questions.

Add New & Ongoing Bookings

Book Support

Add New & Ongoing Bookings

Last updated on 04 Nov, 2025

You can setup a support booking from:

  • Bookings

  • Support Worker's profile

  • Messages

Image

 

Choose who the booking is for and the Support Worker from your saved list.

The location can be changed by tapping Change Location

 

Image

 

Add some information about what services are required at the booking and if high intensity support will be provided.

 

Image

 

Choose the start & end time.

If you want to setup a Repeating Booking (for ongoing support)...

  • change the repeat option to either Every Week or Every 2 Weeks.

  • choose whether you need an 'End Date' for this repeating roster.

If your Support Booking fits the criteria for Sleepover Supports you will see this option on the next page and can choose when the Sleepover Supports start and end.

 

Image

 

Check the Hourly Rates shown.

If you agreed different hourly rates for this booking, update them here. 

Tap next to keep going and review your booking.

 

Image

 

If your booking is for Support In-Community you can allow the Support Worker to make Transport Claims per Kilometer. This can be turned on and off here.

 

Image

 

If everything looks good, click Request Booking.

The Support Worker will be asked to accept your booking!

 

Image
Did you find this article helpful?
Previous

Change One-Off Bookings

Next