You can message Support Pros to request 'Meet & Greets'. 

This is a complimentary (unpaid) opportunity to get to know each other.

It's a perfect chance to share info, get to know each other and see if you get along. 

Request Meet & Greets

In the Kynd app:

  • Go to the Support tab
  • Click on the Support Pros you want to organise a 'Meet & Greet' with
  • Click on the Message button
  • Write a message to introduce yourself and ask about setting up a 'Meet & Greet'


You can then send / receive chat messages in the App with them.


Before any 'Meet & Greet' we highly recommend:

  • asking more questions
  • including about your specific needs via chat messages

This will help ensure it's worth you both investing time to learn more. 

Good questions include:

  • Do you have experience with this support?
  • What exact days / times are you available?
  • I need help with X-Y-Z. Can you assist that?

This helps you understand a Support Pro's needs also.

If you learn that they won't be the right person, you're able to politely cancel the 'Meet & Greet' - and save you both time (if it's not a good fit).

Successful Meet & Greets

Here are our tips for successful Meet & Greets:

  • Always arrive on time 
  • If preferable and simpler for you, you can meet in a public place
  • Meet & Greets aren't meant to be too formal, Relax and share info
  • Prepare questions to ask. What's important to find out?

Your goal is to find out if they're a good fit for you and vice-versa. 

Good things to share about yourself in Meet & Greets are:

  • "The specific goals I'm working towards are..."
  • "Here's what a typical / normal day looks like..."
  • "Here's what a bad day and visit might be like..."
  • Things that worked well or didn't in the past
  • Any safety issue a Support Worker must know

Good questions for the 'Meet & Greet' include:

  • How could you assist my specific goals? 
  • Do you have experience with skill X-Y-Z?
  • Are you open to training that we'll offer? 
  • What exact days and times are you free?
  • Could we setup a simple ongoing roster?

And finally... 

  • "Do you have any questions for me?"
  • "Do you think we'd be a good fit for each other?"
  • "Would you be interested in setting up some visits?"

It's also worth discussing their hourly rates and to find a mutual agreement.

You might wish to shares your ideas on days / nights and different 'roster' rates.
e.g. Mon-Fri, Sat, Sun, Public Holidays.



You aren't able to try to setup extra 'free' Meet & Greets with Support Pros.

Any extra meetings, interviews or trainings need to be setup as bookings.

After the Meet & Greet

It's easy to add one-off or repeating bookings in the App.

Then you're on your way - congrats!