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Member Help Centre
Learn how to use Kynd, fix a problem and get answers to your questions.
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Getting Started
5 articles
Kynd Platform Tour & Demo
Setup Your Member Account
Organise Support for Others
Be Both a Member & Support Worker
Types of NDIS Support Services
Account & Profiles
5 articles
iOS / Android Mobile Apps
Member Account Settings
Update Participant Profiles
Member & Support Worker Lingo
Deleting Your Account
NDIS Compliance
5 articles
Code of Conduct Rights
NDIS Commission's Role
Platform Safety & Trust
Support Worker Verification
Making a Complaint
Find Support
6 articles
BYO Existing Support Workers
Search & Browse Support Workers
'Save' Support Workers that you like
What Makes a Great Job Post
Send Messages to Support Workers
'Meet & Greet' Guide
Book Support
6 articles
Eligible Support Bookings
Add New & Ongoing Bookings
Change One-Off Bookings
Change Repeating Bookings
Approve Completed Bookings
Cancel Support Bookings
Rates & Payment
3 articles
Agree Rates with Support Workers
Paying for NDIS Support
Booking Cancellations and Fees