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Member Help Centre
Learn how to use Kynd, fix a problem and get answers to your questions.
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Getting Started
4 articles
Setup Your Member Account
Organise Support for Others
Be Both a Member & Support Pro
Types of NDIS Support Services
Account & Profiles
4 articles
iOS / Android Mobile Apps
Member Account Settings
Update Participant Profiles
Member & Support Pro Lingo
Safety & Trust
4 articles
Coronavirus (COVID-19) Policy
Ensuring Safety & Building Trust
Support Worker Qualifications
Included Kynd Insurance Cover
Find Support
5 articles
Search & Browse Support Pros
Send Messages to Support Pros
'Meet & Greet' Interview Guide
'Save' Support Pros that you like
What Makes a Great Job Post
Book Support
5 articles
Add New Bookings & Rosters
Change One-Off Bookings
Change Repeating Bookings
Approve Completed Bookings
Cancel Bookings & Rosters
Rates & Payment
3 articles
Agree Rates with Support Pros
Paying for NDIS Support
Booking Cancellations / Fees