Member Help Centre

Getting Started

• Setup Your Member Account
• Organise Support for Others
• Be Both a Member & Support Worker
• Types of NDIS Support Services

Account & Profiles

• iOS / Android Mobile Apps
• Member Account Settings
• Update Participant Profiles
• Member & Support Worker Lingo
• BYO Support Workers

Safety & Trust

• Ensuring Safety & Building Trust
• Support Worker Qualifications

Find Support

• Search & Browse Support Workers
• Send Messages to Support Workers
• 'Meet & Greet' Interview Guide
• 'Save' Support Workers that you like
• What Makes a Great Job Post

Book Support

• Add New Bookings & Rosters
• Change One-Off Bookings
• Change Repeating Bookings
• Approve Completed Bookings
• Cancel Bookings & Rosters

Rates & Payment

• Agree Rates with Support Workers
• Paying for NDIS Support
• Booking Cancellations / Fees